Customer Service: Intelligent Virtual Assistants
Providing outstanding customer service is essential for businesses across industries. Custom AI applications, such as intelligent virtual assistants or chatbots, have revolutionised customer support by providing instant and personalised assistance. These AI-powered assistants are capable of managing a broad variety of inquiries, offer product recommendations, and provide seamless self-service options. Through the automation of repetitive tasks, they let human agents to dedicate their efforts to tackling more complex issues, leading to enhanced response times and elevated levels of customer satisfaction. As an example, such companies such as Apple, Google, and Amazon have successfully incorporated AI-driven virtual assistants into their customer service approaches.